1. DATA CONTROLLER
Contact details of the data controller: Atlantic Yacht Charter S.L., CIF B13977053, with address at Calle Marujita Diaz 22, Torremolinos, 29620, Malaga (hereinafter referred to as Boat Trip Tenerife).
Contact details of the Data Protection Officer: You can contact at the previously mentioned postal address and/or through email: boattenerife@gmail.com
2. SCOPE OF THE POLICY
When you access and use this website, participate in the blog, or use any other means that involves the processing of personal data, you agree to accept this Privacy Policy, as well as the provisions contained in the Legal Conditions and the Cookie Policy. At Boat Trip Tenerife, we provide you with information so that, prior to filling in your personal data, you can access the Privacy Policy and any other relevant information regarding Data Protection.
3. PURPOSES OF DATA PROCESSING
For what purpose do we process your personal data?
We collect necessary personal information for the management and maintenance of some of our services, as well as for other purposes established in this Privacy Policy.
Boat Trip Tenerife processes your personal data for the following purposes:
- CONTRACTUAL: To contract, maintain, and review the fulfillment of the products and services you have contracted with Boat Trip Tenerife.
- CONSENT: Any commercial action that is carried out with special attention to the creation of profiles based on your personal preferences for our products or those of third parties and through any means, including electronic.
- LEGITIMATE INTEREST: (1) For the implementation of commercial actions, as well as product and service recommendations considering those you have contracted in the past. (2) Also for the prevention, investigation, and detection of fraud.
In which cases are personal data requested through our website?
- To subscribe to the Boat Trip Tenerife newsletter.
- To request any of the services and/or products we offer.
- To address inquiries and complaints that come to us.
What will we use the personal information for?
- To promote and send you information about our services in case it is requested.
- To manage the subscription list, send newsletters, promotions, and related offers.
- To manage the sale of our tourist services and any other described on our website.
- For customer service and to provide follow-up services.
How long will we keep your data?
The retention period for personal data will vary depending on the service you may contract. In any case, your data will be kept for the duration of the contractual relationship. Once it is finished, we will keep your data blocked during the limitation periods for the obligations that may have arisen from the processing and/or the applicable legal periods, being available to the competent authorities, to address possible responsibilities arising from the processing.
4. LEGITIMATION
We process your data based on the legal basis of providing you with the information or services you request. In other cases, it may be necessary for the execution of a contract you enter into with us, also based on a legitimate interest as we describe in section 3. In each of these cases, you will have full rights over your personal data and its use, and you can exercise them at any time. We will never transfer your data to third parties without informing you in advance, and we will require your consent. Sending personal data is mandatory to contact and address the request you send to us. Likewise, failing to provide the requested personal data or not accepting this privacy policy means that you cannot subscribe and process the requests made on this website.
5. RECIPIENTS
To whom do we transfer your data?
- Competent Public Bodies, Tax Agency, State Security Forces and Corps, Judges and Courts, when Boat Trip Tenerife has the legal obligation to provide them.
- In addition, Boat Trip Tenerife works with several third-party service providers who have access to your personal data and who process said data on behalf of and for Boat Trip Tenerife as a result of their service provision. Specifically, and by way of example but not limited to, the aforementioned providers perform their services in the following sectors: logistics services, agencies, air services, fraud prevention, commercial communications, legal advice, multidisciplinary professional service companies, companies related to maintenance, technology service provider companies, physical security companies, and call center service companies. In no case are your personal data shared with third-party companies without obtaining your prior consent, unless the transfer of your data was necessary for the maintenance of the relationship with you. In these cases, we advise you to review the privacy policies of these companies to obtain more information about their treatment of your data, as well as in the cases provided for by the data protection regulations in force at any given time.
6. DATA PROTECTION RIGHTS
How can rights be exercised?
You can send a written communication to the registered office of Boat Trip Tenerife or to the email address boattenerife@gmail.com, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:
- Right to request access to personal data: you can ask Boat Trip Tenerife if this company is processing your data.
- Right to request its rectification, or its deletion.
- Right to object to the processing: Boat Trip Tenerife will stop processing the data in the manner you indicate, unless for the exercise or defense of possible claims they need to continue processing.
- Right to data portability: in case you want your data to be processed by another entity, Boat Trip Tenerife will provide the portability of your data to the new manager.
- Right to request the limitation of its processing, in which case they will only be kept by Boat Trip Tenerife for the defense of possible claims.
- Possibility to withdraw consent: if consent has been given for a specific purpose, you have the right to withdraw the consent at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.
In any case, we provide you with an email that will allow you to exercise the aforementioned rights more easily and quickly by sending it to the contact address of the Data Protection Officer.
How can you file a complaint with the Supervisory Authority?
If a user believes there is an issue with how Boat Trip Tenerife is handling their data, they can direct their complaints to the Data Protection Officer or to the relevant data protection supervisory authority, with the Spanish Data Protection Agency being the one indicated in the case of Spain.
7. SECURITY
At Boat Trip Tenerife, we maintain the highest levels of security required by law to protect your personal data from accidental losses and unauthorized access, processing, or disclosures, considering the state of technology, the nature of the stored data, and the risks they are exposed to. When we receive your data, we use rigorous procedures and security functions to prevent any unauthorized access. The actions described in this section, aimed at ensuring an adequate level of security for the identified risk, will include, if necessary, the following measures:
Pseudonymization and encryption of personal data.
- Measures capable of ensuring the ongoing confidentiality, integrity, availability, and resilience of the processing systems and services.
- Measures capable of restoring the availability and access to personal data quickly in the event of a physical or technical incident.
- Existence of a process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures to ensure the security of processing.
- Periodic assessment of the risk of accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized disclosure of or access to such data.
- Measures to ensure that anyone acting under the authority of Boat Trip Tenerife and having access to personal data can only process those data following the instructions of Boat Trip Tenerife.
8. CONFIDENTIALITY
Any personal data that may be collected will be treated with absolute confidentiality. We commit to maintaining secrecy regarding them and guarantee the duty to safeguard them by adopting all necessary measures to prevent their alteration, loss, and unauthorized processing or access, in accordance with the provisions of applicable legislation.
9. LIABILITY
The user will be solely responsible for completing forms with false, inaccurate, incomplete, or outdated data.
10. COOKIES
Our website uses “cookies” to gather information about how the Website is used. If you wish to get more detailed information about how Boat Trip Tenerife uses cookies, please refer to the Cookie Policy.